VPASS Statewide Message for all Institutions

Welcome to the Visitor Processing Appointment Scheduling System (VPASS). This application is offered as an additional service to help expedite and enhance the visitation process (this does not include visits for inmates on Non-Contact status such as inmates in reception center, administrative segregation, condemned, segregated housing unit and other specialized units). The following is updated information for VPASS appointments for Thanksgiving Day (November 27, 2014). Due to a computer glitch, VPASS appointments for institutions whose VPASS appointments are typically available two weeks in advance did not open as pre-programmed on Sunday, November 9th or Monday, November 10th. The process is being rescheduled for 8:00 AM Thursday, November 13th. For those institutions whose VPASS appointments are available one week in advance, appointments for Thanksgiving Day Holiday (2014) will be available on Sunday, November 16th or Monday, November 17th at the times the appointments normally open up on those specific days as previously scheduled. The CDCR apologizes for any inconvenience this glitch may have caused and encourages everyone to continue to take advantage of our visiting program. Have a good visit.

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VPASS Disclaimer


This inmate visitor registration system (VPASS) is provided by the California Department of Corrections and Rehabilitation (CDCR) as a public service to assist inmate visitors. VPASS is intended to allow families to reserve a spot to visit an inmate. But, the reservation does not constitute, and should not be relied upon as, an official guarantee that the visitor will be able to see the inmate. The chosen reservation time is the time when visitor processing will begin. All visitors must be pre-approved before setting up a reservation and the visitor must verify that he/she is eligible to see the inmate. VPASS users are required to provide a driver’s license number or number from another form of identification and an e-mail address in order to send confirmation and/or verify status of visitor.

The VPASS does not guarantee that the information regarding the inmate is correct. Therefore, all visitors must independently verify that the inmate is currently located at the prison and is available to accept visitors before making the reservation. This reservation system is only for "Contact Visits". For definition - check Title 15 Visiting guidelines. Finally, the status of the inmate will be verified at the time of visiting because ultimately the prison may be on lockdown or the inmate is unable to see visitors for some other reason. The information collected through VPASS shall be retained for a minimum of three years, in compliance with CDCR retention policies. CDCR could use the information collected from VPASS for reporting and statistical purposes. CDCR shall not be held responsible for any problems or issues associated with external email systems including but not limited to Yahoo, Gmail, hotmail etc.

CDCR, the State of California, or any elected officials, officers, agents, or employees shall not be held responsible for any errors or omissions on this website or as a result of a reservation being inadvertently cancelled or denied in whole. In addition, they shall not be liable for any damages, of any nature whatsoever, including those arising out of the use of, or the inability to use this reservation service nor shall be liable for any improper or incorrect use of the information contained on this website. The user shall assume all risk and responsibility, and neither the user, nor any third parties acting on behalf of or with the consent of the user, may rely upon any information contained on this website.

Misuse of the information on this website may subject the user to criminal prosecution and/or civil liability. Unauthorized attempts to change the information on this website are strictly prohibited and may be subject to criminal prosecution and/or civil liability.

User agrees to defend, indemnify, and hold harmless CDCR, the State of California, as well as their elected officials, officers, agents, or employees from and against all claims, damages, and expenses, including the cost of and attorneys fees arising out of the use of this site by user, whether caused by negligence or otherwise. Construction of the provisions of this disclaimer and resolution of any disputes related to this website on the information contained herein are governed by the laws of the State of California and shall be filed in Sacramento County.

Translation of pages on the Visitor Processing Appointment Scheduling System (VPASS) web site is performed by Google Translate which is a third party service CDCR has no control. The service provides automated computer translations that are only an approximation of the websites' original content. The translations should not be considered exact, and it should only be used as a rough guide. CDCR does not warrant or guarantee the accuracy, completeness, or reliability of any information translated by this system and will not accept liability for loss incurred as a result. Some files, and other items cannot be translated including but not limited to graphical buttons, drop down menus, graphics, and photos. In addition, some applications and/or services may not work as expected when translated.

Please click the following link if you have any questions about Google Translate: http://translate.google.com/support/



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